Shipping Policy

At Xander Decor, we are committed to delivering high-quality Bathroom Products, Bedroom Accessories, Kitchen Appliances, and Living Room Essentials to customers worldwide. Please read our shipping policy carefully to understand our processing times, delivery schedules, and other important details.

1. Order Processing Time

  • Orders are processed within 2-4 business days after confirmation.
  • Once your order is processed, you will receive a shipping confirmation with tracking details (if applicable).
  • Processing times may be extended during peak seasons, holidays, or due to unforeseen circumstances.

2. Shipping Time & Delivery Estimates

We offer worldwide shipping, and delivery times vary depending on your location:

  • Domestic Shipping (our Country): Estimated delivery within 5-10 business days after processing.
  • International Shipping: Estimated delivery within 10-20 business days after processing.
  • Some remote locations may experience additional delays due to local customs procedures.

3. Shipping Costs

  • Shipping costs vary depending on the destination and order size. The exact shipping fee will be displayed at checkout before placing your order.
  • Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

4. Customs, Duties & Taxes

  • International orders may be subject to customs fees, import duties, or taxes, which are imposed by the destination country.
  • These charges are the responsibility of the customer and are not included in the order total.
  • We recommend checking with your local customs office for more information on potential additional charges.

5. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery timeframe, please contact us at [[email protected]], and we will assist in tracking your package.
  • We are not responsible for delays caused by customs, natural disasters, or courier issues beyond our control.
  • If a package is lost in transit, we will work with the shipping carrier to resolve the issue.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email (if applicable).
  • You can track your shipment using the provided tracking link or on the carrier’s website.

7. Address Accuracy & Failed Deliveries

  • Please ensure that your shipping address is accurate and complete before placing an order.
  • We are not responsible for failed deliveries due to incorrect addresses provided by customers.
  • If a package is returned due to an incorrect address, additional shipping fees may apply to resend the order.

8. Contact Us

For any shipping-related inquiries, please contact us at [email protected].